Cancellation Policy
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Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days and begins:
- In the case of goods delivery, on the day you or a third party designated by you (not the carrier) takes possession of the goods,
- In the case of digital content, on the day of the conclusion of the contract, under the following conditions (see exceptions below).
Withdrawal Declaration
To exercise your right of withdrawal, you must inform us
(Time Money Code – Alexander Holz
Europaring 90
53757 Sankt Augustin
Germany
Email: timemoneycode@gmail.com)
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient that you send your notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for additional costs arising if you chose a type of delivery other than the standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive your notification of withdrawal.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.
Exclusion of the Right of Withdrawal for Digital Content
The right of withdrawal expires prematurely for contracts for the delivery of digital content not supplied on a tangible medium if
- the performance of the contract has begun with your prior express consent, and
- you have simultaneously acknowledged that you thereby lose your right of withdrawal (§ 356 para. 5 German Civil Code (BGB)).
You will be separately informed of this before concluding the contract and must actively confirm these conditions.